Criptonx Studios

Effective Date: August 2024

Criptonx Studios (“Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our print-on-demand services. By accessing our services, you consent to the terms described in this policy.

1. Information We Collect

We collect the following types of personal and non-personal information:

  • Personal Information: Name, email address, phone number, shipping address, billing address, payment information, and any other details you provide while using our services.
  • Order Information: Details of products ordered, order history, and transaction details.
  • Account Information: Username, password, and preferences if you create an account.
  • Automatically Collected Information: IP address, browser type, device type, operating system, and website usage data through cookies and tracking technologies.
  • User-Generated Content: Reviews, feedback, or any other information you voluntarily provide on our platform.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and fulfill orders, including shipping and payment transactions.
  • To provide customer support and address inquiries.
  • To personalize user experience and improve our services.
  • To send promotional emails, newsletters, and marketing communications (you may opt out at any time).
  • To comply with legal obligations and enforce our terms of service.
  • To analyze trends and improve website performance.
  • To detect and prevent fraud, unauthorized transactions, and other illegal activities.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it with:

  • Service Providers: Third-party vendors, such as payment processors, shipping companies, and cloud hosting services, who help us operate our business. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
  • Legal Compliance: Authorities if required by law or to protect our legal rights.
  • Business Transfers: In case of a merger, sale, or business restructuring, your information may be transferred to a successor entity.
  • Marketing and Advertising Partners: To display relevant ads and promotional content, subject to your consent where required.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to improve user experience and analyze website performance. You can manage cookie preferences through your browser settings. For more information, please refer to our Cookie Policy (if applicable).

5. Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, secure access controls, and regular security audits. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access, update, or delete your personal information.
  • Object to or restrict certain data processing activities.
  • Withdraw consent for marketing communications.
  • Lodge a complaint with a data protection authority if you believe your rights are violated.
  • Request a copy of your personal data in a structured, machine-readable format.

To exercise any of these rights, please contact us at info@garrisonfort.com. We will respond to your request within 7 business days and may ask for additional information to verify your identity.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of external websites. We encourage you to review their privacy policies before providing any information.

8. Retention of Data

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer required, your data will be securely deleted or anonymized.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently received data from a child under 13, we will take steps to delete it. If you believe we have collected information from a child, please contact us immediately at [Insert Contact Email].

10. International Data Transfers

If you are accessing our services from outside Nigeria, your information may be transferred to, stored, and processed in a country with different data protection laws than your own. By using our services, you consent to this transfer. We will take all necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We will notify you of significant changes via email or a prominent notice on our website. Continued use of our services after modifications constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Criptonx Studios
info@criptonx.com
43b church-gate Street, Victoria Island Lagos, Nigeria.
+234 80 6003 3438 Thank you for trusting Criptonx Studios with your information.